Service City: Dothan
“Gage and his coworkers were very professional and courteous, and very personable. They gave me all the information I needed and answered any questions I had. I would definitely recommend this company and the technicians that I had work on my system to everyone.”
“Efficient, thorough, superb communication, technicians are extremely knowledgeable and helpful. I had something in my duct work vents( small animal) and needed to make sure that no holes were in my duct work. Thank you to both guys DQ Jackson for crawling under my house. Thank you Brandon for using the inspection camera to help. Because of you 3 I feel safer in my home”
“Southeast cooling for the win. DQ showed up at my residence this evening. Very professional and polite, respectful young man. He immediately got to work, and stayed until the job was done. Which in this case was after 10 pm. DQ called in some assistance and Brandon showed up and after hours of keeping at it, going through everything step by step, it turned out to be a gas pressure issue. My house was in the 60s last night because the furnace kept turning off due to overheating without pushing the heat through the vents. Tonight the house is cooking! Can’t them enough for their great attitude and a warm house! So happy I purchased their service plan! Please thank them for us.”
“Had two downstairs A/C units not heating. The thermostats had to be fixed (new wires run.) Jake and Mark worked diligently to fine the problem and fix it. They both were very friendly, professional and competent.”
“Avery and his manager went above and beyond to get my unit repaired late on a Friday afternoon so I had A/C for the weekend
Thanks again boys.”
“I had maintenance on my A/C today. Jayshawn R was my technician. He was very nice & respectful as he explained what he would be doing. I would definitely welcome him back for my next scheduled maintenance.”
“Jake was a life saver he did his job amazing and very professional”
“I love SE cooling. They have always done an excellent job for my repairs and maintenance. They are very responsive and always set up my appointments asap. 😉 Hi to Nancy, she’s the best!”
“I got up on July 4th morning and notice it was hot in my house and having friend and family over in 100-degree weather and a hot
home would not work so I called Southeastern Cooling which I have done business with them before but not on a Holiday the technician
came he was very nice and fixed my issue, but it is outrageous what some company's charge for some repairs. to unplug a couple wires and take out 1 screw was almost half the bill, I knew going in it was not going
to be a good day for me, but we did have a cool house and that what matter.
I could have fix it myself if it had not been on Holiday for a Quarter of the bill”
“Jake Ogletree came out and examined our heat pump and found a bad capacitor and a bad contractor. He was able to replace parts quickly and had my AC back on quickly. We've used Southeastern now for a number of years and will continue.”
“Tech very knowledgeable and friendly, great service as always”
“I am so extremely grateful and satisfied with what Jason and Billy did with my gas logs. After being installed for years and never working, I called at 3 in the afternoon. They were at my house at 8 in the morning and got them working. When I ran out of gas, they were here in 2 hours and got the tank changed out for me. The icing on the cake? When I got home later that night, Billy called me and talked me through getting the pilot light relit! At 8pm! Way after his day was finished, he made sure I was good. This has been the best experience. I cannot tell you how happy I am. I will forever use Southeastern Cooling with Billy and Jason.”
“Excellent experience with Southeastern Cooling Service Technician J. Beynon. He was very knowledgeable and willing to explain everything thoroughly. I would 100% recommend Southeastern Cooling. Great business with great people! They treat you right!”
“Very much pleased with Southeastern Cooling installation of our gas logs! Always called right before getting her. Very prompt and knowledgeable of the device they were providing. Before they left they explained and showed me how the gas logs worked. Then they insisted on cleaning up before they left. We will definitely use them again and I highly recommend them to others. Only been here 2 years but the best service we have received since moving here. Thank you!”
“He arrived on time, quickly diagnosed the problem, explained the issue with great technical skills and made the repair in no time. He was polite, courteous, decent, respectful and very professional. He actually knows what he's doing. The only thing hotter than my logs is the southeastern cooling service tech! Highly recommended Mr. Billy Herring, another satisfied customer here. Thank you so much for your good service. God bless”
“Extremely pleased with the new gas log set installed. Billy Herring was great, very polite and professional.
Everything about the experience was great. Incredibly knowledgeable and great at his job. I recommend this company to everyone I know. Great experience all around.
They arrived at the time they said they would. They respected our home and cleaned up thoroughly after the work was done. Then they took the time to explain all that was done and how it all worked. We are very satisfied! Highly recommended.
We will definitely use Southeastern Cooling and Billy Herring again.”
“The service was great in all respects, including the initial call and the actual service. My gas fireplace, which never worked since I owned the home, was finally fixed. Billy Herring went above and beyond in repairing the gas fireplace. I now have a company I can count on to handle HVAC, gas, and other repairs.”
“James Beynon was smart and professional in repairing our HVAC today. He went straight to work and found our problem. We appreciate his good work.”
“The inside blower stopped working called Southeastern because they installed the unit. The service tech by the name of James B came by and was very professional and took care of the problem. I’m very pleased with everything.”
“James Beynon did a great job servicing our AC unit and replacing a part that was starting to show signs of failing. Thanks for the preventative maintenance and peace of mind.”
“Response was very quick, as was the remedy! Chris ( Bear ) was very knowledgeable and very professional. We were so impressed that we signed on to become Gold members. South Eastern Cooling for the win! Absolutely fantastic experience! Thank you Chris!”
“James B and JayShawn came to service my AC unit. They were very professional and knowledgeable about their work and my AC system. I was very pleased with the appointment. I have never had an experience with an SEC employee that was not positive and highly professional. I will use them for all my AC needs.”
“Thank you for the swift response and service provided to me and my family today. My A/C suddenly stopped working pre- afternoon, due to an electrical glitch, on one of the hottest weekend pre-holiday days. The temperature soared to almost 90 degrees within 2 hrs. ITs came over to verify the issue the same afternoon, even though they were busy with others having similar issues. Thank you for helping me with my sudden AC issues on such short notice. I really appreciate it.🤗”
“Thomas Hudspeth was prompt, thorough, and
Fixed the problem quickly.”
“Found the HVAC wasn't working well this morning. Called after lunch to request service. SAME DAY, tech James Beynon arrives. Knows what he's doing, communicates well, got us going fast.”
“Very efficient and knowledgeable, when we need any thing again, Scott is our man!!”
“Krystal Restaurant – plugged drain line from ac unit. Tech came out and fixed the problem. Professional, knowledgeable, and great service.”
“James is a nice young man with good manners. He did a wonderful job and explained everything.”
“The technitions that completed our project were efficient and informative during the process. Also courteous and left everything cleaned up. Thank you”
“We are very pleased with the work that Ryan & David performed in repairing our HVAC system. They were very professional and explained why specific repairs were necessary. I will highly recommend your company to neighbors & friends. Thank you for providing such a valuable service.”
“Very satisfied with Chris and James. They were prompt, polite and explained everything in detail. Before beginning the service they advised on the cost and updated it as the service progressed, so there were no surprises. We will continue to use Southeastern Cooling for all our needs.”
“Mr Scott Tanner was very professional and informative of what my options could be. Also he arrived earlier than the time I was given, which was great!!! He will have to come back in the morning to make sure everything is going the way it's supposed to go!!!”
“Chris was polite and quick. He explained what he did.”
“I called to set up a first-time visit for maintenance and replace my old thermostat and spoke with Jessica. I can't remember when I was greeted but such a friendly and professional person taking calls and was impressed right from the start. I got an appointment right away and couldn't believe how quickly they could come out. Much to my surprise they phoned and asked if they could come early. Not long Chris and James were at the back door and they came inside and I explained what I needed, they listened and went right to work. They were very friendly and very professional and appeared very well trained, and the way they went over the jobs they performed with the customer was impressive, I couldn't be more pleased and will definitely call Southeastern Cooling in the future.”
“Excellent! David was here on time (thank you for your online schedule tool), diagnosed and repaired the problem. This is the second time I have used them and both times have been very satisfied. Will not hesitate to use them again for my electrical and hvac needs!”
“First experience when a tree fell on the roof and water came in everywhere, even ac ducts. Came right out and checked. Second experience ac just quit cooling and we called after six and got a repairman out that evening who repaired the unit. Made sure we knew what cost would be before they came. Mark did a great job and was very nice. They are great!”
“My thermostat said it was 90 in the house so Mark came by and found the leak and was extremely friendly and efficient in Finding and fixing the problem in no time at all. Even through the heat he didn’t falter he pushed through with a smile and it was extremely appreciated”
“Mark Boyer was conscientious and thorough in trying to locate our HVAC leak.”
“Mark Boyer came out and knew right away what was wrong with my unit. Had it going again in just a few minutes. He was very nice!!”
“Fantastic! I could not be more pleased with their professionalism, courtesy, competence, and desire to please. A few days ago on July 1, 2020, I went into their Dothan office and talked with Jason (vice president) about replacing the heat pump system in my home. I was highly impressed by his informative explanations; before leaving the office I had purchased a 3.5 Ton, American Standard (TRANE) heat pump system. First thing monday after the July 4th weekend, the installation mechanics were here removing, and installing the new system. Immediately when first hearing the new system run I realized that the air handler fan was blowing way too hard and creating way too much noise. I immediately called called Jason and expressed my concerns. Jason said we will be right out after the holiday weekend. WOW! 8:00 on Monday; there was (3) trucks in my driveway, and 5 or 6 Mechanics checking things out. It is amazing how they methodically analyzed and tuned this system for quietness, and efficiency. I am so glad I went with Southeastern Cooling, Inc. in Dothan, Alabama”
“Most amazing company I have ever dealt with! From the owner to the technicians, and everyone in between, all have the perfect balance between being professional and personable. The mini split I chose ended up with some issues, but they went the extra mile to get it all resolved, even to the extent of installing a new and better brand. I couldn’t be happier, and highly recommend Southeastern for any and all cooling / heating needs. Thanks y’all!!!”
– C. Posik