Reviews
James Beynon returned after 6:00 P.M. and found that our drain line was partially plugged. The system would work correctly until the drain backed up and shut the cooling off. The line would drain down and when checked the line would appear empty. James found the problem, cleared the line and we have our cooling working correctly again.
Thank you, James for the extra concern you show for your costomers.”
“Response was very quick, as was the remedy! Chris ( Bear ) was very knowledgeable and very professional. We were so impressed that we signed on to become Gold members. South Eastern Cooling for the win! Absolutely fantastic experience! Thank you Chris!”
“Southeastern Cooling you have the best customer service and more.
My Tech, "James was so polite and Professional. Diagnosed the problem. Discussed Part needed (ordered) and went over repair cost step by step in detail (great)… Several days later for Part installation. Chris came with James these guys were the best. I honestly must say that "James and Chris is the best Techs I have ever dealt with. So Knowledgeable, polite, and professional. Any problem down the road, hope "James is sent back to me for repairs.
Ms. Lucy”
“My heat pump went out on a Friday at 5:00 pm, and on a day that the heat index was 107. In a panic, I called the number and was told to hold for the after-hours person. I spoke with Jason and he told me he would get up with his technician and call me back. He let me know Deon would be on the way shortly. Deon got there and had my unit repaired within 20 minutes. I was thrilled to have air once again. I recommend Southeastern Cooling 100 percent! Jason and Deon both did an amazing job and are so nice.”
“James B came on to perform routine maintenance on our two a/c units. James was thorough and informative. Very professional. Very knowledgeable. Enjoyed his visit.”
“James B and JayShawn came to service my AC unit. They were very professional and knowledgeable about their work and my AC system. I was very pleased with the appointment. I have never had an experience with an SEC employee that was not positive and highly professional. I will use them for all my AC needs.”
“David was super awesome all my service guys have been very wonderful, but David went over the top to find the issue that has been happening on a regular & explain what me and my husband need to do moving forward he couldn’t get to use that weekend it was so overloaded with calls it was going be dark and I am easy to please told him I can wait until Monday. Will take the sacrifice, he personally made sure he serviced me Monday And I am truly blessed and pleased his customers are his first priority. Thanks David our Super Hero Out The Heat”
“Thank you for the swift response and service provided to me and my family today. My A/C suddenly stopped working pre- afternoon, due to an electrical glitch, on one of the hottest weekend pre-holiday days. The temperature soared to almost 90 degrees within 2 hrs. ITs came over to verify the issue the same afternoon, even though they were busy with others having similar issues. Thank you for helping me with my sudden AC issues on such short notice. I really appreciate it.🤗”
“James B was great went into full details of the issue and it was also fixed in a very timely, time frame. Look forward to him being my service guy again”
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